Privacy & Cookie Policy

It is important for you to review this Privacy & Cookie Policy.

By accepting this Privacy & Cookie Policy you expressly consent to our use and disclosure of your personal information and direct us to do so in the manner described in this Privacy & Cookie Policy. This Privacy Policy is incorporated into and subject to the terms of the PayPal User Agreement.

Cookie Policy

Like most websites, this site uses cookies

By using this website (moss-grove.co.uk), you agree that cookies will be placed on your device. These cookies are from trusted third parties in order for our shopping cart system to function properly and also to help gather information on which areas of this site are most interesting and how they perform in search engines. These cookies do not contain any sensitive information that can uniquely identify you as a person.

A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser for analytics on how well this website is performing.

Each cookie could be stored by your browser on your computer's hard drive. The information obtained from the cookie will be used to remember items you place in your shopping basket, to track your shopping session progress and may also be used to improve the website's usability and for marketing purposes.

Cookies Set by Moss-Grove Natural Products

We do not set any cookies. All our cookies are set by trusted third party providers detailed below.

Third party cookies

We use a number of suppliers who may also set cookies on their websites’ on its behalf. Moss-Grove Natural products does not control the dissemination of these cookies. You should check the third party websites for more information about these.


Most web browsers allow you to refuse to accept cookies

The AboutCookies.org website contains comprehensive information on how to do this on a wide variety of browsers. This website is not associated with Moss-Grove Natural Products and therefore we are not responsible for their content.

Please be aware that restricting cookies will have a negative impact upon the usability of many websites, including this one. For example, you may have difficulties logging in to an account or buying products from our shopping site.

Privacy Policy

Information that we collect

Moss-Grove do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

When you make a purchase we collect your name, billing address, shipping address, telephone number and e-mail address. All your credit transactions are handled by an accredited 3rd party (PayPal) and stored by them under the most secure conditions. In order to operate the PayPal service and to reduce the risk of fraud, PayPal (Europe), the data controller, must ask you to provide information about yourself and your credit or debit card and/or bank account. By consenting to, and agreeing the terms of, the Privacy Policy, you also expressly consent and agree to us processing your data in the manner set out in the Privacy Policy.

This Privacy Policy describes the information we collect and how we use that information. Moss-Grove and PayPal take the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. As a customer, you are important to us. Thus we won't pass your information to any other person, company or organisation of any kind. Nor will we allow your details to added to any other mailing list. Your privacy as far as we are concerned is inviolable.

If you disagree with any of the terms of Privacy & Cookie Policy, you must not use this website and you must not register for nor use the PayPal service. Your continued use of this website will be accepted as implied consent to the agreeance of the Moss-Grove Privacy Policies.

Notification Of Changes

This policy may be revised over time as new features are added to the PayPal service or as we at Moss-Grove incorporate suggestions from our customers. We may amend this Privacy Policy at any time by posting a revised version on our web site. The revised version will be effective at the time we post it. In addition, if we propose to change this Privacy Policy in a substantial manner, we will provide you with at least 30 days' prior notice of such a change by posting notice on the "Policy Updates" page of our website(s). After this 30 days notice, you will be considered as having expressly consented to all amendments to the Privacy Policy. If you disagree with the terms of this Privacy Policy, you may close your account at any time.

Please check the Moss-Grove website at https://www.moss-grove.co.uk at any time for the most current version of our Privacy Policy.

A Special Note About Children

Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

Financial Details

We do not store financial details about you or any customer, nor do we retain credit or debit card details and numbers.

Information Security

Moss-Grove are committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

Privacy Policy For PayPal Services

A full copy of the privacy policy for the PayPal Services that we use and incorporate into our web-site can be found at https://cms.paypal.com/uk/cgi-bin/marketingweb

If you wish to remove your details from our list

If you would prefer not to receive our emails then please send an e-mail to jim@moss-grove.co.uk

Or phone our Hotline on: 01292 679135

Or write to us at:

Moss-Grove Natural Products
Craiksland by Loans
Troon, Ayrshire
KA10 7HN