Delivery Information

How much do you charge for postage?
Postage for UK customers is delivered free of charge within the UK unless stated otherwise – no matter how many items are ordered. Additional charges apply for overseas customers.

How long will it take for a parcel to be delivered?

Our deliveries are sent by Royal Mail First-Class post for every parcel we send. If an order is received before 2.30pm on a weekday, it will be dispatched that same day. Orders received on Saturday or Sunday will be delivered on the following Monday with the exception of public holidays.

Do you charge more for delivery to Northern Ireland or to the Highlands and Islands, Isle of Man and Channel Islands?

We don’t make any additional charges for deliveries to these areas.

Where in the world do you deliver?

The countries in which Moss-Grove products are currently distributed are: France, Norway, Hong Kong, Singapore, Malaysia, China, Australia, New Zealand, Canada, Kenya, Nigeria, USA, Cyprus, the Republic of Ireland and of course to our service men and women where they use the British Forces Post Office - BFPO.